BOS Customer Service Assistant
Location: Aberdeen Scotland
Description: Lloyds Banking Group is at present looking to employ BOS Customer Service Assistant right now, this vacancy will be placed in Scotland. More complete informations about this vacancy opportunity kindly see the descriptions. When people pay a visit to their local Bank of Scotland branch, we want them to leave with just one impression: that we're a great bank.
Whether you're greeting people at the welcome desk, serving them at the counter or at any other area of the branch, your role is to help customers get the great service they deserve.
That might mean simply answering a question or processing a transaction, but you're also there to find out how we can do more - by making recommendations on our range of products and services.
In th! e process, you'll achieve your own personal targets, helping u! s achieve our overall performance targets - and the better you do, the better your rewards.
An ability to thrive in a busy, customer orientated environment, enjoying the challenges and rewards involved in dealing with hundreds of different customers with hundreds of different queries will be beneficial.
We'll provide great training, helping you develop an in-depth knowledge of our products and processes, and giving you the communication and people skills you'll need to deliver the high standards of service our customers expect, and if you are eligible, you'll get the opportunity to gain an industry recognised qualification working towards an Intermediate Apprenticeship in Providing Financial Services.
Because our training is so comprehensive, you don't need a background in finance or banking. You do need experience of helping customers; answering queries, sorting out any problems and recommending different services or products and be willing to wo! rk on Saturdays.
If you enjoy building great relationships with customers and can help make your branch one of the best, this could be just the start of your career with us.
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If you were eligible to this vacancy, please email us your resume, with salary requirements and a resume to Lloyds Banking Group.
If you interested on this vacancy just click on the Apply button, you will be redirected to the official website
This vacancy starts available on: Fri, 21 Feb 2014 18:37:13 GMT