ETIC, QA & Process Improvement- Manager [Egypt]

 

Line of Service

Internal Firm Services

Industry/Sector

Technology

Specialism

IFS - Internal Firm Services - Other

Management Level

Manager

Job Description & Summary

Role mission:

o Develop and maintain Organization Quality management system
o Obtain and Maintain organisation quality certifications
o Develop company continuous data driven improvement culture
o Support technology towers compliance to international standards
o Manage Global improvement initiatives when needed
o Support organisation in compliance to PWC global policies and standards

o Manage and drive organisational level certifications for international
standards (CMMI – CMMI services – etc.).
o Define organisation quality management system for managing all
development and supporting functions processes in accordance with
international standards (CMMI – CMMI for services – ISO etc..) and PWC
policies and standards.
o Manage organisation certification for ISO standards according to
organisation need.
o Apply process optimization to existing processes and assist in the
development of new processes to lower cost and improve productivity and
quality of deliverables.

o Analyse Quality assurance recurrent issues and ensure proposed
preventive actions are implemented.
o Collaborate with technology towers and supporting functions to identify
potential improvement opportunities, identify improvement goals and
manage improvement teams till goals achievement.
o Able to Participate in, facilitate, or lead cross functional team
o Manage organisation process improvement initiatives.
o Establish a culture of data driven improvement utilising known
improvement methodologies like (Six sigma).
o Supports agile development mindset and culture and process assets
establishment
o As required, able to work with in-territory client pursuit / engagement
teams to co-create client proposals / solutions that utilise centre staff
o Analyse customer quality standards and identify possible impact on PWC
ETIC operational processes.
o Demonstrable experience of driving a programme of continuous
improvement within his/her previous experience.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date

 

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