German Customer Service
Location: Inverclyde Scotland
Description: Pertemps Scotland is hiring German Customer Service right now, this job will be placed in Scotland. More complete informations about this job opportunity kindly see the descriptions. We have an exciting opportunity for a driven and focused individual to further their career with a market leading organisation based in the Inverclyde area. The company pride itself on its ability to develop exceptional staff and will also offer first class training. This 6 months maternity cover contract.
Key responsibilities :
- Must be fluent in both German & English
- Maintain high levels of customer satisfaction by dealing with client queries in an effective manner
- Provide the highest possible level of service to customers
- Assisting in retaining existing business
- Respond to all customer queries and strive for first call resolution.
- Communicate regularly with members, providers and partners.
- Liaise effectively with internal teams to ensure all queries are resolved
- Maintain accurate records and files as required.
- Excellent written and verbal communication skills
- Strong problem solving skills with high attention to detail
- Polite, courteous and confident telephone manner
- Positive and enthusiastic approach to work.
Pertemps Scotland Ltd is acting as an Employment Business in relation to this vacancy.
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to Pertemps Scotland.
If you interested on this job just click on the Apply button, you will be redirected to the official website
This job starts available on: Fri, 13 Jul 2012 17:35:18 GMT