Proj Prog Mgmt Consultant
Location: Glasgow Scotland
Description: Dell is employing Proj Prog Mgmt Consultant right now, this vacancy will be placed in Scotland. Further informations about this vacancy opportunity kindly see the descriptions. Emerging Markets - Learning & Development Lead
Location: Cherrywood, Ireland / Glasgow, UK
Responsible for ensuring the delivery of quality job-specific training courses to the Global Support and Deployme! nt (GSD) Organization and specifically Field Services / Storage Services within the Emerging Markets region.
Role interacts with Dell team members including the L&D team, Dell partners and functional organizations to identify the needs of the various regions, prioritize against criteria and arrange delivery of this training using existing training delivery resources. Requirement to identify immediate Emerging Market needs and address through use of existing L&D Development/Delivery resources while developing a long term Learning and Development strategy in alignment with and supporting Dell’s overall Emerging strategy.
Principal Accountabilities:
Principal Accountabilities
- Directs the efforts of others in the achievement of the strategic and operational objectives of the Emerging Markets (EM) group, including improving training and contributing to business metrics.
- Oversees the planning of course design and support documentati! on to meet the bespoke EM requirements while ensuring a base l! evel of consistency with the other regions
- Ensures training program(s) and curriculum meet company and stakeholder objectives.
- Maintains communication with stakeholders to ensure effectiveness of training.
- Coordinates the staffing and scheduling of training using virtual trainers both within GSD L&D and outside
- Motivates team members and creates team cohesion.
- Acts as an informational source on organizational practices and procedures.
- Takes lead in addressing both internal and external issues regarding training design and delivery.
- Ensures the content and delivery of training materials are appropriately tailored to the specific audience (regional and local country considerations).
- Takes the lead on L&D process improvement as required
- Contributes to the Global L&D 3 yr plan, through engagement on Global L&D Transformational program
- Effective collaboration with EMEA/APJ/ABU Training Mana! gers as well as the overall GDF Training Manager
- Responsible for EMERGING Markets Training Roadmap Management and planning of forecasting of requirements
- Responsible for working with L&D Lead to manage all issues related to Hardware, certification management and budget control for respective sites
- Responsible for training activity related to all GSD stakeholders as required
- In-depth disciplinary knowledge; leverages business acumen and subject matter expertise.
- Provides deep L&D subject matter expertise, advice and program delivery.
- Contributes to the development of new techniques and plans within area of expertise.
- In-depth understanding of Dell goals, customer requirements and knowledge of competitor practices.
- Thorough understanding of Dell business priorities, strategy and direction most specifically within the Emerging Markets
- Thorough understanding and management of customer business need! s and expectations.
- Manages projects and program execution.
- Works on abstract and complex problems requiring evaluation of intangible variables.
- Integrates trends, data and information into plans, deliverables and recommendations.
- Develops innovative and creative output based on interpretation and analysis that improve business performance and contribute to corporate goals and strategic intent.
- Opportunity/risk analyses
- Cost/benefit analyses
- Pricing models
- Anticipates operational, program, and implementation issues and develops preventative measures.
- Adapts projects, programs or methods based on customer or business partner feedback.
- Work is guided by business plans for the discipline.
- Actively participates in setting area objectives to! meet plans.
- Escalates matters of business risk.
- Influences others through their professional/technical expertise.
- Manages critical projects, customer engagements or business processes.
- Guides completion of major projects or customer engagements.
- Allocates work and mentors others.
- Contributes to the area through delivery of end results and contribution to planning for the area.
- Provides thought leadership, guidance and advice in own field.
- Works across the organization to effectively obtain and allocate resources to complete programs and projects on time.
- Adapts communication techniques for audiences at multiple internal and external levels.
- Presents facts and information to negotiate mutually acceptable solutions.
- Delegates clearly and comfortably.
- Cultivates, develops and manages strong, lasting cus! tomer relationships at senior management level.
- May manage ven! dor and/or partner relationships withint he Emerging Markets as they pertain to training/learning
- Viewed internally as an expert in development and delivery training.
- Observes and provides constructive feedback to less experienced team members on training techniques.
- Takes lead role in global training initiatives.
- Provides mentoring and coaching for less experienced training professionals.
- Leads and facilitates a virtual team to determine training needs.
- Provides strategy input within scoped area.
- Oversees effective measurement techniques for the training
- Drives training of moderate scope where analysis of situation or data requires review of identifiable factors.
- Focuses on multiple complex curriculum or topic areas.
- 10+ years of relevant experience or! equivalent combination of education and work experience.
- Must have both the necessary technical knowledge and the real-world experience with multiple enterprise class software solutions. Examples:
- Virtualization
- Operating Systems
- Backup Production Readiness
- Management
- Industry recognized certifications desirable.
- Experience teaching, coaching, and/or facilitating in a professional environment.
- Demonstrated ability to apply adult education principals and theory.
- Training measurement and evaluation skills.
- Instruction/Facilitation skills of benefit
- Knowledge of Emerging Markets preferable
- Program management.
- Consulting skills.
- Organizational diagnostics.
- Change management.
- Dealing with Ambiguity
- Undergraduate deg! ree and strong relevant experience or Graduate degree
Life At Dell
- .
If you were eligible to this vacancy, please email us your resume, with salary requirements and a resume to Dell.
If you interested on this vacancy just click on the Apply button, you will be redirected to the official website
This vacancy starts available on: Tue, 23 Jul 2013 13:16:52 GMT