Night Porter (Skegness)

 Fridays - Saturdays 23:00 pm to 7:00 am

Tasks

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Mission for Property Supervisor

To create a pleasant experience for the guests by ensuring security of guests and the hotel during the night.

Outcomes

• To conduct regular checks throughout the night to ensure hotel is secure, and that any customer issues are dealt with
• To respond to guests’ complaints and to any emergencies that occur in a timely professional and confident manner
• Complete any hotel host and administrative tasks that have been set by your manager. This could include cleaning, kitchen prep, and stock checks
• To keep track of repeating issues and convey them to the Operations Managers
• To avoid squatters and intruders coming into the building
• To watch for unusual, illegal, or dangerous activities occurring on the premises
• To watch CCTV screen at the reception desk with occasional tours around the building
• To report every entrance on an hourly basis
• To ensure the back and front doors are locked
• To surveil car park entrance and to ensure nobody come into the building illegally through the parking area
• To do smoke test

Competencies

• Excellent communication and customer service skills
• Ability to work alone throughout the night
• Ability to work well under pressure
• Ability to use your initiative and to follow written/verbal instructions
• Knowledge of general health and safety procedures

Requirements

Recruitment Checks

\- Authorisation to stay/work in the UK

\- Basic DBS check

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