Full time / Part Time Sales Advisor - Edinburgh Multrees Walk
Location: Edinburgh Scotland
Description: HUGO BOSS UK is at the momment seeking for Full time / Part Time Sales Advisor - Edinburgh Multrees Walk right now, this position will be placed in Scotland. More complete informations about this position opportunity please give attention to these descriptions. HUGO BOSS UK are recruiting: FULL TIME / PART TIME SALES ADVISOR â€" EDINBURGH MULTREES W! ALK
ROLE DEFINITIONS
PURPOSE OF ROLE:
- To maximise sales and provide excellent customer service while adhering to all company standards, policies and procedures.
- To represent the HUGO BOSS Brand to the highest standards in all daily activities
- To provide excellent levels of customer service and surpassing customer expectations at every opportunity.
- To maximise every selling opportunity to achieve store and individual sales targets and KPI indicators
- To identify customer needs and answer all product-related questions. Be able to respond to queries regarding price, location, features, benefits and use of HUGO BOSS merchandise.
- To administer ‘Seven Steps’ selling techniques to enable you to meet set targets
- To follow Company procedures and processes to maintain the security of stock, customer records and cash handling.
- To enhance a! nd maintain brand standards of merchandise presentation and ho! usekeeping standards
- To ensure all customers’ orders and alterations are completed efficiently and on time.
- Maintaining accurate records of all customer requirements and following company procedures.
- To optimise product knowledge to the best advantage in recommending and drawing customer’s attention to products in order to maximise selling opportunities
- To take every opportunity to capture customer data in order to expand the HUGO BOSS UK database and encourage repeat visits and customer loyalty
- To resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management
- To foster a team working attitude and be open to constructive feedback
- To communicate all potential health and safety risks to the store manager and ensure any action complies with Company safety and security procedures at all times
- Any other ! tasks as outlined by the store management team which are necessary to the business demands
EXPERIENCE REQUIRED:
- Experience of retail sales in a recognised brand environment, preferably in luxury or apparel
- To understand and represent the brand attributes
- The ability to deal with all management levels within the company
- Enthusiastic, self-confident and self-motivated
- Willing to adapt and take on new challenges, who is driven to continually improve
- Successfully able to handle multiple demands and competing priorities
- Maintains professionalism at all times
- Prepared to go the extra mile to achieve targets
- Seeks opportunities to be proactive and pre-empt client needs and demonstrates respect and politeness and regularly exceeds customer expectations
- Shows innovation and initiative in set! ting customer care standards
- Shows ‘hunger’ and ambition t! o drive through initiatives and change to achieve company targets
- Strong Sales flare
- Good interpersonal and communication skills
If you wish to apply for the above position or to request a full job specification, please contact Chris Eagan at BOSS_Edinburgh_Multrees_Walk@hugoboss.com , specifying ‘Sales Advisor’, whether you would like to apply for a full time or part time position in the subject of your email.
Please note, if you have not received a response within 10 working days of your application, unfortunately you have been unsuccessful on this occasion. We wish you well in your future career.
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If you were eligible to this position, please email us your resume, with salary requirements and a resume to HUGO BOSS UK.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Tue, 28 May 2013 05:53:37 GMT
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