P.A. Services & Logistics - Group Lean & Service Management
Location: Edinburgh Scotland
Description: RBS Group is looking of P.A. Services & Logistics - Group Lean & Service Management right now, this occupation will be placed in Scotland. More details about this occupation opportunity please read the description below. The role of P.A. Services & logistics is responsible for supporting Head of Delivery within Group Lean and Service Management and the Senio! r Managers.
Perform standard project assistant and coordination activities for the Group Lean & Service Management Senior Management Team:
§ Play an active role in Head of Deliveryâs diary management with adhoc support provided to Senior Lean Leaders when requested
§ Responsibility for e-mail management for Head of Delivery including assistance with correspondence and support to Senior Management through holiday periods
§ Responsibility for all travel bookings adhering to RBSG policy for Head of Delivery, Head of Lean Methods, Principles and Policies and Senior Management
§ Responsibility for Head of Delivery and Head of Lean Methods, Principles and Policies expenses management and Senior Management where requested
§ Gather requirements for Head of Delivery and Head of Lean Methods, Standards & Policies to ensure they are fully prepared for all meetings
§ Responsibility for capturing action points with c! lear owners and timescales during required meetings
Â! § Responsibility for ensuring all action points updated pre-regular meetings to ensure most value add use of time in the meeting
§ Preparation of presentation documentation and creation of presentation library
§ Supporting additional Practice Management activity where and when required
Key linkages:
§ Head of Delivery
§ Head of Lean Methods, Standards and Policies
§ Head of Lean Principles & Sustainability
§ Senior Lean Leaders
Experience:
§ Demonstrated ability to tackle multiple tasks simultaneously and prioritize work based on external factors
§ Demonstrable experience of developing strong relationships with key stakeholders and decision makers
§ Strong interpersonal, oral/written communication skills (including workshop facilitation)
§ Competent use of Microsoft Office; excellent knowledge of MS PowerPoint, Excel and Word
Deliverables:
- Record and collate information from a range or sources using a variety of processes
- Undertake routing analysis of information and provide interpretation, using learnt and established techniques and preformatted documents
- Identify, understand and resolve routine issues
- Document existing activates/processes
Management of ad-hoc projects and assignments as required with minimal direction
Management of correspondence of a highly confidential nature in an appropriate manner
KPIs:
100% of travel booked within RBSG policy guidelines
- A pro-active approach with the ability to work off own initiative
- Excellent PC skills required including advanced experience of MS Word, PowerPoint & Excel - ability to create data baseâs with complex formulas essential
- Effective communication and influencing skills in! cluding good written and verbal communication skills
- Excellent! attention to detail, and a commitment to producing high quality, accurate, reliable and professional work
- To be able to effectively manage priorities in a time critical environment
- Strong planning, prioritisation and organisation skills and proven multi-tasking abilities.
- Initiative, flexibility, willingness to learn and a âcan doâ attitude. Works flexibly and thrives under pressure
- Ability to handle sensitive and confidential information with the utmost of discretion
- Ability to influence and manage relationships with senior staff across Group Services
- Capable of working without supervision with the ability to supervise the work of others
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If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to RBS Group.
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This occupation starts available on: Sat, 30 Mar 2013 14:52:42 GMT
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